TERMS & CONDITIONS:
Order details:
- All payments are to be made 24 hrs after order is made.
- thearavalentina reserves the right to cancel your order if payment is not made within 24 hrs.
- Strictly no backing out on payment after an order is made. Dead buyers will be blacklisted.
- Please double check that all details such as name & mailing address are accurate before submission of order.
- thearavalentina will not be responsible for the loss of any items due to inaccurate address given.
- By placing an order, it would be deem that you have accepted all the terms & conditions stated on our T&Cs page.
Exchange & refunds:
- Items sold are generally non-exchangeable or refundable UNLESS there is a genuine defect in the product or special reasons (case by case basis).
- All exchanges are to be made within one week from the date of purchase.
- Please exercise self-discretion when purchasing our products by checking the measurements stated for the items.
- thearavalentina does not entertain exchanges where the item does not fit or falls short of your personal expectations.
- In the case where an item is out of stock, full refunds would be made.
Payment:
- All payments are to be made 24 hrs after order is made.
- Payments are to be made to either one of the following accounts:
(1) DBS SAVINGS PLUS 047-0-020755
- For those transferring via ATM, please retain a copy of your ATM receipt for verification purposes.
Delivery:
- All paid and verified orders would be mailed out within 2 working days.
- Normal mail usually takes around 2-5 days to reach you.
- thearavalentina will not be responsible for parcels lost during normal mail, therefore, it is advisable for all customers to opt for registered mail (+$2.25) instead.
BY PLACING AN ORDER WITH US, YOU WOULD HAVE BEEN TAKEN TO AGREE TO ALL THE TERMS STATED ABOVE.